Privacy Policy
UTRACS (hereinafter referred to as the “Company”) values its customers’ personal information and complies with the laws of the Republic of Korea regarding “Promotion of Information and Communications Network Utilization and Information Protection.
The Company will notify you of any revisions to the Privacy Policy through a pop-up notice on the website.
This policy will be effective from 2023.
- Items of personal information collected
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The Company collects the following personal information to collect and expand the information of users through online inquiries.
- Collected items: subject, email, content, attachments, access logs
- Method of collecting personal information: Online inquiry
- Purpose of collecting and utilizing personal information
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The Company utilizes the collected personal information for the following purposes.
- For the purpose of utilizing the user's information, such as online inquiries and service measures.
- Retention and use period of personal information
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In principle, the Company destroys the information without delay after the purpose of collecting and using personal information is achieved. However, the following information shall be retained for the period specified below.
A. Reasons for retaining information in accordance with the Company's internal policies
- - Records of unauthorized use
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Reason for retention: Prevention of unauthorized use
Retention period: 1 year
B. Reasons for retention of information under relevant laws and regulations
If it is necessary to preserve the information in accordance with the provisions of the relevant laws, such as the Commercial Act, the Act on Consumer Protection in Electronic Commerce, etc. In this case, the Company shall only use the information for the purpose of storage.
The retention period is as follows- - Records of contract or subscription withdrawal, etc.
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Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.
Retention period: 5 years
- - Records on payment and supply of goods, etc.
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Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.
Retention period : 5 years
- - Records of Electronic Financial Transactions
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Reason for retention: Electronic Financial Transactions Act
Retention period: 5 years
- - Records on consumer complaints or dispute handling
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Reason for retention: Act on Consumer Protection in Electronic Commerce, etc.
Retention period: 3 years
- Procedures and methods for destroying personal information
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In principle, the Company destroys personal information without delay after the purpose of collecting and using personal information is achieved. The procedure and method of destruction are as follows.
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Destruction Procedure
The information entered by users for online inquiries, etc. is transferred to a separate DB after the purpose is achieved (separate filing cabinet for paper) and stored for a certain period of time (see Retention and Use Period) in accordance with internal policies and other relevant laws and regulations, and then destroyed.
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Method of Destruction
- Personal information stored in electronic files is deleted using technical methods that do not allow the records to be reproduced.
- Personal information printed on paper is destroyed by shredding or incineration.
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- Provision of Personal Information
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In principle, the Company does not provide your personal information to outside parties.
- Consignment of collected personal information
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The Company does not entrust your information to outside companies other than the delivery, installation, and after-sales service companies contracted with the Company without your consent. If such a need arises in the future, the Company will notify you of the entrusted party and the details of the entrusted services and obtain your prior consent if necessary.
- Rights of users and legal representatives and how to exercise them
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Users and their legal representatives may view or modify their personal information or that of their children under the age of 14 at any time, and may request to cancel their membership.
The Company shall handle personal information that has been terminated or deleted at the request of the user or legal representative as specified in the “Retention and Use Period of Personal Information Collected by the Company” and shall not allow the user to view or use it for any other purpose
- Installation, Operation, and Rejection of Automatic Collection of Personal Information
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The Company operates “cookies” that store and retrieve your information from time to time.
A cookie is a very small text file sent to your browser by the server used to operate the Company's website and stored on your computer's hard disk.
The Company uses cookies for the following purposes.-
Purpose of using cookies, etc.
To provide targeted marketing and personalized services by analyzing the frequency and duration of users' access, identifying users' tastes and interests and tracking their traces, and understanding the degree of participation in various events and the number of visits.
You have a choice about the installation of cookies. Therefore, you can accept all cookies, confirm each time a cookie is stored, or refuse to store all cookies by setting the options in your web browser. -
How to refuse to set cookies
You can choose to accept all cookies, confirm each time a cookie is saved, or refuse to save all cookies by selecting the options in your web browser.
Example settings (for Internet Explorer): Tools > Internet Options > Privacy at the top of your web browser.
However, if you refuse to install cookies, we may have difficulty providing our services.
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- Civil service regarding personal information
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The Company has designated the following departments and personal information managers to protect your personal information and handle complaints related to personal information.
- Personal Information Manager
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- Person in charge : Privacy Policy Officer
- Email : sales@utracs.com
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귀You may report any complaints related to personal information protection arising from the use of the Company's services to the person in charge of personal information management or the department in charge.
The Company will promptly provide a sufficient response to the user's report.
If you need to report or consult about other personal information infringement, please contact the following organizations in Republic of Korea.
- 1) Personal Dispute Mediation Committee (https://www.kopico.go.kr / 1833-6972 domestic Korean No. without area code)
- 2) Personal Information Infringement Report Center (https://privacy.kisa.or.kr / 118 domestic Korean No. without area code)
- 3) Cybercrime Investigation Division of the Supreme Prosecutors' Office (https://www.spo.go.kr / 1301 domestic Korean No. without area code)
- 4) National Police Agency Cybercrime Reporting System (ECRM) (https://ecrm.police.go.kr / 182 domestic Korean No. without area code)